FAQs

Frequently-Asked Questions

  • I think my elderly parent needs help, but my siblings don’t agree and neither does my parent.  What can I do?
    • Please call and lets discuss how we can be of help. Each situation is different, and I know you may have serious concerns about a frail or disabled adult. You may need information and assistance to ensure safety, independence and quality of life.
  • No one in my family lives near my elderly parents.  How can we make sure that they have the help that they need?
    • As a care manager / advocate, we are advocates for family who may not be living nearby. We are here to help. Not as a replacement for family, but as an extra member on whom you can rely to advocate for you – a professional who knows how to determine needs and link you to appropriate services to make for peace of mind.
    • Hiring a Professional who is an advocate will give you the peace of mind you and your family deserve.
  • What are the warning signs that my parents can no longer take care of themselves and need help at home?
    • Spoiled food that doesn’t get thrown away
    • Missing important appointments
    • Unexplained bruising
    • Trouble getting up from a seated position
    • Difficulty with walking, balance and mobility
    • Uncertainty and confusion when performing once-familiar tasks
    • Forgetfulness
    • Unpleasant body odor
    • Infrequent showering and bathing
    • Strong smell of urine in the house
  • My mother already has a primary care physician and an elder law attorney.  Why does she need a care manager / advocate?
    • Professional geriatric Care Managers are credentialed specialists in the field of gerontology (RN, social worker, and/or mental health Professionals) coordinate all resources, and manage specialty needs working closely with their physician and elder law attorney.
  • How do we get started with care management or elder mediation services?
    • Call to schedule an assessment where a care manager / advocate will visit the home or place of residence, and develop a personalized Plan of Care.
  • Do I have to sign a contract?   If so, am I committed for a long period of service?
    • Yes, there is a contract to sign stating what the service cost and conditions are.
    • There isn’t any length of time for service and it can be stopped at any time.
  • My father doesn’t think that he needs care management services and so he refuses to pay for a consultation or assessment.  What can I do?
    • Give us a call and we will discuss this further to see if we can help you determine what is it your father thinks he needs, and we might be able to move forward with a specialized plan for his needs.
  • How much does this cost?
    • We custom tailor our services for each client. Most Care Managers provide private care management on a fee for service basis but you will want to ask ahead of time about billing fees and options.
    • There is usually an hourly rate for care management services. Fees are stated in written form and approved by the person accepting responsibility for payment prior to initiation of services.
  • Will my insurance or my Medicare cover this cost?
    • Most Long Term Care Insurance companies pay for this service, but Medicare does not.
  • How can I pay?
    • You can pay by check, or using a credit card through PayPal.